Join Our Team

Chief Information Technology & Digital Transformation Officer: Senior Manager / Manager / Deputy Manager (1)

Location: Head Office

Job role:

The Chief Information Technology & Digital Transformation Officer is responsible for defining and executing the organization's IT strategy, ensuring the alignment of IT initiatives with the overall business objectives. The Chief Information Technology & Digital Transformation Officer oversees all aspects of information technology, including infrastructure management, cybersecurity, software development, data management, and IT operations. This role plays a critical role in driving innovation, enhancing efficiency, and ensuring the security and reliability of the organization's IT systems.

Key Competency/Duties

Key deliverables will include:

Strategic Digital Banking Leadership

• Develop and execute a comprehensive digital banking strategy aligned with the bank’s overall business vision.
• Lead the design, development, and deployment of innovative digital channels and services (mobile banking, online banking, chatbots, wallets, etc.).
• Foster customer-centric digital journeys and seamless omni-channel experiences.
• Oversee digital customer acquisition strategies and partnerships (e.g., APIs, open banking, embedded finance).
• Promote financial inclusion through scalable digital solutions tailored to underserved markets.

2. Technology Vision and Governance

• Formulate and lead the execution of the enterprise IT strategy, ensuring alignment with business objectives.
• Oversee IT architecture, infrastructure, software development, network operations, and data management systems.
• Lead digital infrastructure modernization, including migration to cloud-based platforms, core banking upgrades, and automation.
• Ensure cost-effective, scalable, and future-ready technology systems.

3. Cybersecurity, Risk & Compliance

• Establish and enforce robust IT security frameworks to safeguard digital assets, data, and customer privacy.
• Lead compliance with industry regulations, cyber laws, and IT governance frameworks (ISO, NIST, GDPR, local regulators, etc.).
• Direct incident response, disaster recovery, and business continuity planning.

4. Data and Analytics Leadership

• Oversee the development of a data-driven culture across the bank.
• Leverage advanced analytics, AI, and machine learning for customer insights, personalization, fraud detection, and operational efficiency.
• Ensure proper data governance, data quality management, and compliance with data protection regulations.

5. Digital Innovation & Transformation

• Identify and evaluate emerging technologies and fintech trends to shape innovation strategies.
• Build and manage an innovation ecosystem through partnerships with fintechs, incubators, startups, and academic institutions.
• Sponsor key transformation initiatives, including RPA (Robotic Process Automation), blockchain use cases, and digital onboarding.

6. Stakeholder Engagement & Leadership

• Act as a strategic advisor to the CEO, board, and business unit leaders on all digital and IT matters.
• Build and mentor high-performing cross-functional teams in digital banking, IT, data science, and cyber risk.
• Drive internal change management efforts to cultivate a digital-first and agile organizational culture.
• Represent the organization in external forums, industry events, and regulatory discussions on digital banking and innovation.

Key Competency/Duties

Key deliverables will include:

• Develop and implement the organization's IT & Digital Transformation strategy in alignment with business goals.
• Lead the evaluation and adoption of emerging technologies to drive innovation and competitiveness.
• Collaborate with other executives to define technology roadmaps and prioritize IT investments.
• Oversee the design, implementation, and maintenance of the IT infrastructure, including networks, servers, and storage systems.
• Ensure high availability, scalability, and security of IT systems.
• Manage vendor relationships and contracts related to IT infrastructure.
• Establish and maintain robust cybersecurity measures to protect the organization's data and systems.
• Develop and enforce cybersecurity policies and practices.
• Prepare for and respond to cybersecurity incidents and breaches.
• Ensure that MIS and RNB reporting requirement are properly analyzed, developed and delivered to end users. Continuously work to improve the MIS System to facilitate other branches, department and central business unit.
• Identify, compare and select technology the best suits the Banks’s business requirements and is appropriate to achieve the IT objectives identified in IT plan.
• Implement advanced system optimization tools and database optimization technique for the better performance and smooth operation.
• Requirement identify, compare and select technology that best suits the Banks’s business requirement and is appropriate to achieve the IT objectives identified in IT plan.
• Testing of all new products feature thoroughly before implement to production environment.
• Enforce the better implementation of NRB IT guideline is the Bank and monitoring and reviewed ongoing basis.
• To build the capacity of IT staff, provide them skill development inhouse and outsource IT training.
• Make appropriate budget and procumbent plan for required hardware, network and software for further implementation.
• Manage the development, maintenance, and enhancement of software applications and systems.
• Foster a culture of software development best practices, agile methodologies, and continuous improvement.
• Ensure software compliance and licensing.
• Oversee data governance and data management strategies.
• Enable data-driven decision-making through the development of analytics capabilities.
• Ensure data privacy and compliance with relevant regulations.
• Ensuring security and data protection. Performing IT Audit, IT Vulnerabilities scanning and ensuring the Banks Security aspects are enforced at all time
• Manage IT operations, including helpdesk support, system monitoring.
• Establish and monitor service level agreements (SLAs) for IT services.
• Optimize IT processes for efficiency and reliability.
• Develop and manage the IT budget, ensuring cost-effectiveness.
• Allocate resources effectively to support IT projects and initiatives.
• Foster a culture of collaboration, innovation, and continuous learning.
• Design and review new product approved from senior management, support and maintain core banking system and other banking software applications along with external delivery channels such ATM, SMS Banking & Internet.
• Select & implement advanced system optimization tools and database optimization technique for the better performance and smooth operation.
• Develop and establish disaster recovery plan as well as business continuity plan of the bank to ensure protection against data losses.
• Ensure that customization requirement with banking application is analyzed, developed and delivered on time.
• Ensure that software application are highly secured from external threats and only the authorized users have access to the system.
• Creating plan for system maintenance of database, application server, OBIP, network and other critical resources.
• Inter and Intra branch network planning and planning for branch expansion.
• Performing IT Audit and ensure the Banks Security threats time to time also performing risk management of IT assets of the Bank in coordination with GSD and other departments.
• Take lead role in developing new program/s for the bank, coordinate with business units as well as other personnel/departments for the purpose.
• Give user rights as per recommendation of heads of departments/branch manager duly approved by the competent authority, amend create or delete Core Banking System (CBS) users on receiving duly authorized form.
• Make sure the Audit Comments from internal, external & NRB is minimized to the minimum possible label so that no major negative comment to be raised.
• Requirement analysis of new software, preparation of RFP and purchase of software as per IT Security policy.

Key Skills:

• Strategic Vision: Ability to align technology with long-term business objectives.
• Leadership: Proven ability to lead diverse teams, influence at board level, and drive cultural change.
• Innovation Orientation: Strong understanding of emerging technologies and ability to turn innovation into scalable solutions.
• Operational Excellence: Deep knowledge of IT operations, systems performance, cybersecurity, and vendor management.
• Customer Focus: Committed to enhancing digital user experience and customer satisfaction.
• Risk Awareness: Strong grasp of risk management in technology and digital banking.
• Stakeholder Management: Effective communicator with internal and external stakeholders including regulators, partners, and clients.

Qualifications/Experiences

• Master’s Degree.
• For Senior Manager: Minimum 10 years of experience in Commercial or National Level Development Banks with at least 6 years in related job functions.
• For Manager: Minimum 8 years of experience in Commercial or National Level Development Banks with at least 5 years in related job functions.
• For Deputy Manager: Minimum 7 years of experience in Commercial or National Level Development Banks with at least 4 years in related job functions.
• Candidates must have at least 2 years of experience in the recent position.
• Proven track record of leading complex digital transformation programs in a regulated financial services environment. In-depth knowledge of core banking systems, cloud infrastructure, cybersecurity, regulatory requirements, and customer experience platforms.

Age Criteria:

Age not less than 25 years as of vacancy deadline.

Head – AML CFT /Compliance Department: Senior Manager / Manager / Deputy Manager (1)

Location: Head Office

Job Purpose:

Head – AML CFT / Compliance is responsible for developing, implementing, and overseeing the Bank’s Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) programs. They ensure compliance with local and international regulatory requirements, conduct risk assessments, and monitor suspicious transactions. The role involves reporting to regulatory bodies and advising senior management on compliance and financial crime risk.

Key Responsibilities

1. AML/CFT Strategy and Governance

• Develop and implement an enterprise-wide AML/CFT compliance framework aligned with regulatory expectations and best practices.
• Oversee the formulation of policies, procedures, and programs to detect, prevent, and report money laundering, terrorist financing, and other financial crimes.
• Ensure continuous enhancement of risk-based AML/CFT approaches across all business lines and geographies.

2. Regulatory Compliance Management

• Ensure full compliance with all applicable laws, directives, circulars, and guidelines issued by regulators such as NRB, FIU, and international bodies (FATF, Basel, etc.).
• Serve as the primary point of contact for regulatory bodies on AML/CFT and compliance matters.
• Prepare and submit accurate and timely regulatory reports, including STRs and CTRs, to the FIU.

3. Transaction Monitoring & Investigation

• Supervise the deployment and optimization of automated transaction monitoring systems.
• Lead case reviews, investigations, and the decision-making process on STRs and potential breaches.
• Oversee customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring of high-risk accounts.

4. Policy Development & Risk Assessment

• Lead enterprise-wide compliance risk assessments, including AML/CFT, KYC, sanctions, and PEP exposure.
• Design and update internal compliance policies and manuals in line with evolving regulatory expectations and risk assessments.
• Guide business units in embedding AML/CFT controls in product design and customer onboarding processes.

5. Training, Culture & Awareness

• Build a strong compliance culture through regular training, communication, and awareness programs across all staff levels.
• Ensure senior management and board awareness of key AML/CFT risks and compliance obligations.
• Cultivate an ethical, zero-tolerance approach to non-compliance.

6. Internal Collaboration & Stakeholder Engagement

• Collaborate with business, risk, internal audit, IT, and legal departments to ensure effective enterprise-wide compliance.
• Advise senior management and board committees on critical compliance risks and emerging threats.
• Coordinate with law enforcement, FIU, and peer institutions for knowledge sharing and best practices.

Key Competencies

• Regulatory Expertise: In-depth understanding of AML/CFT regulations, FATF standards, and Nepalese financial laws.
• Analytical Thinking: Ability to assess complex data for potential money laundering risks and develop strategic responses.
• Leadership: Skilled at leading multidisciplinary compliance teams and fostering a culture of integrity.
• Technology Proficiency: Experience in compliance system implementation and data analytics for financial crime detection.
• Communication: Strong written and verbal communication for engaging with regulators, senior management, and staff.
• Risk Awareness: Sound knowledge of compliance risk management frameworks and methodologies.
• Discretion & Integrity: High ethical standards and confidentiality in handling sensitive compliance matters.

Key Performance Indicators (KPIs)

• % of high-risk customer reviews completed on time
• Number of STRs/CTRs filed and acted upon timely
• Reduction in regulatory breaches and penalties
• Average resolution time for alerts/investigations
• Staff compliance training coverage and pass rate
• Regulatory inspection outcomes (e.g., zero major findings)
• System coverage of automated transaction monitoring
• Effectiveness of KYC/CDD/EDD compliance rate

Qualification:

• CA / Masters’ degree in Management or equivalent from the recognized university with second division or above.

Experience:

• For Senior Manager Position: Minimum 10 years of experience in Commercial or National Level Development Banks with at least 6 years in related job functions.
• For Manager Position: Minimum 8 years of experience in Commercial or National Level Development Banks with at least 5 years in related job functions.
• For Deputy Manager: Minimum 7 years of experience in Commercial or National Level Development Banks with at least 4 years in related job functions.
• Candidates must have at least 2 years of experience in recent position.

Age Criteria:

Age not less than 25 years as of vacancy deadline. 

Branch Managers: Senior Officer / Officer / Junior Officer / Supervisor (Few)

  Location: All Province

  Job specification:

This position ensures the efficient daily operation of the banking facility, including product sales, customer service, lending, compliance, security and safety in accordance with the Bank’s objectives.

Qualifications:

Bachelor’s Degree in Management or equivalent from recognized University with minimum 2^nd division and above.

Experience:

Senior Officer: Candidate must have at least 6 years of experience in banking sector (Commercial or National Level Development Bank) with 4 years of experience in related job function.

Officer: Candidate must have at least 5 years of experience in banking sector (Commercial or National Level Development Bank) with 3 years of experience in related job function.

Junior Officer: Candidate must have at least 4 years of experience in banking sector (Commercial or National Level Development Bank) with 2 year of experience in related job function.

Supervisor: Candidate must have at least 3 years of experience in banking sector (Commercial or National Level Development Bank) with 2 year of experience in related job function.

Age Criteria:

Officer Level: Age not less than 21 years and not exceeding 40 years as of vacancy deadline.

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.

Relationship Managers / Officers: Officer / Junior Officer / Supervisor / Senior Assistant (Few)

Location: All Province

Job Specification:

This position must have knowledge of credit and marketing, credit appraisal/procedures and compliance with the NRB Directives.

Qualifications:

Bachelor’s Degree in Management or equivalent from recognized University with minimum 2^nd division and above.

Experience:

Officer: Candidate must have at least 5 years of experience in banking sector (Commercial or National Level Development Bank) with 4 years of experience in related job function.

Junior Officer: Candidate must have at least 4 years of experience in banking sector (Commercial or National Level Development Bank) with 3 years of experience in related job function.

Supervisor: Candidate must have at least 3 years of experience in banking sector (Commercial or National Level Development Bank) with 2 years of experience in related job function.

Senior Assistant: Candidate must have at least 2 years of experience in banking sector (Commercial or National Level Development Bank) with 1 year of experience in related job function.

Age Criteria:

Officer Level: Age not less than 21 years and not exceeding 40 years as of vacancy deadline.

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.

Remittance Officer: Officer / Junior Officer / Supervisor (1)

Location: Head Office

Job Specification:

This position is responsible for managing remittance operations including inward and outward remittance services. Ensure compliance with regulatory guidelines and AML/CFT requirements in remittance transactions. Provide customer support related to remittance queries, complaints, and problem resolution and preparing reports, reconciliations, and documentation related to remittance.

Qualifications:

Bachelor’s Degree in Management or equivalent from recognized University with minimum 2^nd division and above.

Experience:

Officer: Candidate must have at least 5 years of experience in banking sector (Commercial or National Level Development Bank) with 4 years of experience in related job function.

Junior Officer: Candidate must have at least 4 years of experience in banking sector (Commercial or National Level Development Bank) with 3 years of experience in related job function.

Supervisor: Candidate must have at least 3 years of experience in banking sector (Commercial or National Level Development Bank) with 2 years of experience in related job function.

Age Criteria:

Officer Level: Age not less than 21 years and not exceeding 40 years as of vacancy deadline.

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.

Chartered Accountant (CA) / ACCA:  Officer / Junior Officer (Few)

Location: Head Office

Job Specification:

Candidates must have thorough knowledge of NRB Directives, BAFIA, NFRS, IFRS, GAAP, Auditing Standards and other relevant rules and regulations to banking.

Qualification:

Chartered Accountancy from ICAN/ ICAI or ACCA or professional accountancy from any other recognized body

Experience:

Candidate must have minimum 2 years of banking or audit experience for the position of Officer and fresher’s can apply for Junior Officer.

Age Criteria:

Officer Level: Age not less than 21 years and not exceeding 40 years as of vacancy deadline.

Semi Qualified CA: Supervisor / Senior Assistant (Few)

Location: Head Office

Job Specification:

This position is responsible for financial reporting, auditing, taxation and financial management of the department ensuring the accuracy, transparency and reliability of financial information which is essential for decision making.

Qualifications:

Candidate must have completed 3 years of Articleship.

Experience:

Candidates having experience in the field of auditing, finance and taxation are highly encouraged to apply for the position. 

Age Criteria:

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.

Information Technology Department: System Administrator – Cloud, Windows & Linux Infrastructure: Junior Officer / Officer / Senior Officer (1)

Location: Head Office

Job Specification:

Highly skilled System Administrator to manage, secure, and optimize our IT infrastructure. The role requires solid experience in Windows and Linux server administration, virtualization, cloud platforms, networking, and security.

Key Responsibilities:

Server Administration (Windows & Linux):

• Manage and troubleshoot Windows Server (2016/2019/2022) including Active Directory, DNS, DHCP, and GPOs.
• Administer Linux servers (CentOS, RHEL, Ubuntu) and windows based systems.
• Mount and manage enterprise server (e.g., DELL, IBM, LENEVO).
• Mount and manage enterprise storage (e.g., DELL EMC NAS, RAID).
• Automate system tasks using PowerShell, Bash, and Ansible.

Virtualization & Cloud Platforms:

• Deploy and maintain infrastructure using VMware, KVM, Nutanix, Oracle Cloud, OpenStack.
• Disaster recovery planning and cloud backups.
• Research, deploy, and maintain IaaS, PaaS, and SaaS like platforms.

Network Administration (Preferred):

• Configure and monitor Cisco, Fortinet, Huawei, and Palo Alto firewalls, routers, and switches.
• Manage VPNs, NAT, BGP, and SD-WAN infrastructure.
• Support both L2 and L3 network setups.

Containers & DevOps Tools:

• Deploy and manage Docker, Podman, and Kubernetes environments.
• Familiar with Open Shift, CI/CD pipelines, and version control using Git.

Security & Monitoring:

• Perform server and network hardening (Windows/Linux).
• Manage IPS/IDS (e.g SIEM), endpoint protection, and SSL.
• Develop and manage monitoring scripts and alerts.
• Manage and configure zabbix or equivalent monitoring system.

Minimum Required Experience:

3 to 5 years of hands-on experience in:

• System administration (Windows and Linux)
• Virtualization and container platforms
• Network configuration and firewall management
• Cloud-based infrastructure (AWS or equivalent)
• Automation and monitoring tool

Minimum Required Certifications:

To be considered for this role, candidates must possess at least three of the following certifications:

1. Red Hat Certified System Administrator (RHCSA)
2. Microsoft Certified: Windows Server Administration Fundamentals (or equivalent)
3. Cisco Certified Network Associate (CCNA)
4. Google IT Support Professional Certificate
5. IBM or DELL or Linux Systems Certificate
6. Certified Kubernetes Administrator (CKA) – Training Completed or In Progress
7. Ansible Automation Certification – Intermediate level
8. Virtualization Technology ( e.g VMware , Open shift etc) 

Preferred Certifications:

• Kubernetes CKA (Certified Kubernetes Administrator)
• AWS Certified Solutions Architect – Associate
• Linux Foundation LFCA or LFCS
• Certified Ethical Hacking (CEH) – Trained or Certified
• Cisco,Palo Alto or Sophos or fortinet Firewall Certification

 Qualification:   

Bachelor’s Degree in Information Technology (BSc. CSIT, BCA, BIT, BE Computer, BIM, BSc. ICT) from a recognized university.

Age Criteria:

Officer Level: Age not less than 21 years and not exceeding 40 years as of vacancy deadline.

Information Technology Department: System Support: Senior Assistant / Assistant / Junior Assistant (2)

Location: Head Office

Job Profile:

This position supports the organizations IT infrastructure by assisting in the configuration, maintenance, and management of computer systems, servers, networks and associated hardware and software. This role involves providing technical support, troubleshooting issues and ensuring stability and end user technical support.   

Qualification:   

Bachelor’s Degree in Information Technology (BSc. CSIT, BCA, BIT, BE Computer, BIM, BSc. ICT) from a recognized university

Experience:    

Knowledge on computer hardware and software maintenance and troubleshooting or having equivalent certification. Candidates must have Knowledge of windows or mac OS operating system. 

Age Criteria:

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.

Legal Assistant: Supervisor / Senior Assistant / Assistant / Junior Assistant (1)

Location: Head Office

Job Specification:

This position must have knowledge labor law, company law and banking regulations. This position is responsible to look after the legal aspects of human resource issues including staff service matters, disciplinary actions and policy compliance and maintain records of legal correspondence, court cases and HR related legal files.

Qualifications:

Bachelor’s Degree in Law from a recognized university.

Experience:

Supervisor: Candidates must have at least 3 years of relevant work experiences.

Senior Assistant: Candidates must have at least 2 years of relevant work experiences.

Assistant: Candidates must have at least 1 year of relevant work experiences.

Junior Assistant: Fresh graduates with strong academic background is highly preferred.

Age Criteria:

Assistant Level: Age not less than 18 years and not exceeding 35 years as of vacancy deadline.